Here’s a detailed Job Description (JD) for an IT Officer:
Job Title: IT Officer
Department: Information Technology
Reports To: IT Manager/Head of IT
Job Location: [REMOTE]
Apply by sending a mail to [email protected]
Job Purpose:
The IT Officer is responsible for maintaining the organization’s IT infrastructure, providing technical support, and ensuring the smooth operation of all IT systems to meet organizational needs.
Key Responsibilities:
- System Maintenance and Support:
- Manage and maintain computer systems, networks, and software applications.
- Install and configure hardware, software, systems, networks, printers, and scanners.
- Perform regular updates and backups of all critical systems and data.
- Technical Support:
- Provide first-line support to troubleshoot IT-related issues.
- Respond to hardware and software issues in a timely manner.
- Train and assist staff with technical issues and new technologies.
- Network Administration:
- Ensure the security, stability, and efficiency of the network.
- Monitor network performance and optimize as necessary.
- Configure and maintain firewalls, routers, and other network devices.
- IT Security and Compliance:
- Implement and maintain IT security measures to protect organizational data.
- Regularly update antivirus and other security systems.
- Ensure compliance with organizational IT policies and external regulations.
- Database Management:
- Administer and monitor databases to ensure data integrity and security.
- Create and manage user access and permissions.
- Vendor and Asset Management:
- Manage relationships with IT vendors and service providers.
- Track and manage IT inventory, including hardware and software licenses.
- Research and Development:
- Research emerging technologies to determine their potential impact on the organization.
- Recommend and implement new IT solutions to improve productivity and efficiency.
Required Qualifications:
- Education:
Bachelor’s degree in Information Technology, Computer Science, or a related field. - Experience:
Minimum of [3 years] experience in an IT role. - Skills:
- Proficiency in troubleshooting hardware and software issues.
- Knowledge of network administration and cybersecurity.
- Familiarity with database management systems (e.g., SQL).
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Certifications (Preferred):
- CompTIA A+/Network+
- CCNA (Cisco Certified Network Associate)
- ITIL Foundation Certification
- Microsoft Certified: Azure Fundamentals
Key Attributes:
- Strong analytical and problem-solving skills.
- Attention to detail and a commitment to maintaining high standards.
- Proactive and self-motivated with the ability to work independently or as part of a team.
Working Conditions:
- Standard office environment, with occasional on-site visits.
- May require availability outside standard working hours for emergencies or updates.
This JD can be tailored further to suit your organization’s specific requirements. Let me know if you’d like to make any adjustments!
Job Category: IT TECH
Job Type: Full Time
Job Location: REMOTE